Last updated: November 2020
At Fiinix, we are committed to respecting your privacy and protecting your personal data. This privacy and cookies policy (“Policy”) sets out how we use data relating to you and applies to all use of your personal data by One Fiinix Live Limited, a private company incorporated and registered in England & Wales with company number 13000220 whose registered office is 41 Great Portland Street, London, United Kingdom, W1W 7LA (“Fiinix”, “we”, “us” or “our”).
This Policy sets out the basis on which any personal data we collect from you, or that you provide to us through our website available at www.onefiinix.com (the “Website”) will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We will only collect and process information about you in accordance with this Policy and we will only use information collected about you in accordance with applicable data protection laws including the EU General Data Protection Regulation 2016 (“GDPR”) and the UK Data Protection Act 2018. Where we decide the purpose or means for the processing of the personal data that you provide when using our Website, we are the “data controller” for the purposes of the GDPR.
You have the right to object to the processing of your personal data, including where your personal data is being processed for direct marketing purposes. Further information on this right, and your other rights, is set out below.
If you have any concerns over privacy, or this Policy contact us at [email protected].
1. HOW WE COLLECT AND USE YOUR PERSONAL DATA
1.1 The table below explains what data we collect, how we use it, and which recipients it might be shared with.
|Your data||How we use it||Recipients|
|Enquiry information (information we receive when you send us an enquiry)|
Contact details (email, address, phone number)
Other personal data you send to us
|We process this information either in accordance with the terms of our contract with you (where we need this information to provide our services to you) or in pursuit of our legitimate interests in responding to your enquiry and in order to improve our services.||We use GoDaddy (https://uk.godaddy.com/legal/agreements/privacy-policy) as a hosting provider.|
|Website analytics (collected from your device and interaction with our Website)How often you use our Websit|
Which webpages/application screens you go to and which features you use
Your IP address, and device identifiers communicated by your device
Device and browser operating system, version, make and model
|We may process this information so that we can understand usage of our services and improve our services. We do this in pursuit of our legitimate interests, being our commercial interests in ensuring that our service functions well so that you and other users have the best experience.|
To the extent that our analytics depends on storing or accessing non-essential cookies or other information on or from your device, we will obtain your consent.
|We use Google Analytics (https://support.google.com/analytics/answer/6004245) to help us understand how our website and services are used.|
We use WordPress (https://automattic.com/cookies/) to provide appropriate user experience.
|Feedback / review information (any information or content you submit to us via the Website such as images, reviews, comments and other information concerning your use of the Website)||We process this information either in accordance with the terms of our agreement with you (such as in respect of providing feedback or review opportunities) or in pursuit of our legitimate interests in responding to your enquiries and in order to improve our services.||We use GoDaddy (https://uk.godaddy.com/legal/agreements/privacy-policy) as a hosting provider.|
2. YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
2.1 You have certain rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest, in response to any requests submitted by you to us:
2.2 To make a request in relation to any of the aforementioned rights, please send your request to [email protected]. 2.3 There may be circumstances where we will ask you for your prior consent in respect of our use of your personal data for direct marketing. Where we rely upon your consent to do this activity, you can withdraw your consent at any time upon email to [email protected]. We hope that you would like to receive our updates, but we do not want to send you emails that are not of interest for you. If you would like to be removed from our mailing list please let us know by clicking unsubscribe at the bottom of any marketing email that you receive from us.
3. DISCLOSURE OF YOUR PERSONAL DATA
3.1 We will share your personal data with third parties only in the ways that are described in this policy.
3.2 Group, suppliers, subcontractors, service providers. We keep your personal data confidential, but may disclose it to any member of our corporate group, our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Policy.
3.3 Government authorities. In addition, we may disclose your personal data to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
3.4 Potential acquirers or investors. If we are involved in a merger, acquisition, or sale of all or a portion of our business or assets, the personal data we hold may be included as part of that sale, in which case you will be notified via email, your account and/or a prominent notice on the Website of any changes in ownership or use of your personal data, as well as any choices you may have.3.5. Enforcement. We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property or safety of us, our personnel or customers, or others. 3.6. We only permit our suppliers and subcontractors to process your personal data for specified purposes and in accordance with our instructions. All our third-party service providers are required to take appropriate security measures to protect your personal data.
4. DATA RETENTION
4.1. We will only hold data about you for as long as necessary, bearing in mind the purpose for which that data was collected, or as otherwise described in this Policy.4.2. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
5.1. We will take commercially reasonable, appropriate technical and organisational measures to ensure a level of security appropriate to the risk that could be encountered via the use of our Website taking into account the likelihood and severity those risks might pose to the rights and freedoms of our Website visitors and customers.5.2. In particular, we will take precautions to protect against the accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal data transmitted, stored or otherwise processed by us.
6. INTERNATIONAL DATA TRANSFERS
6.1. We are a UK Company and our servers are located in the EEA and your personal data will be stored in these servers.
6.2. Where we use data processors which are outside the EEA, there are agreements in place to ensure that personal data is processed using appropriate safeguards that meet the requirements of data protection laws. Such appropriate safeguards may include standard data protection clauses adopted by a data protection regulator and approved by the European Commission, such as the European Commission’s standard contractual clauses.6.3. If you would like to find out more about these safeguards or if you have any other queries or comments in relation to this Policy, please let us know by emailing us at [email protected].
7.1 If you follow a link from the Website to any third party websites, you should be aware that those websites may have their own privacy policies. We do not accept any responsibility or liability for those websites. Please check the policies of any third party websites before submitting any personal data to those websites.7.2. We may make changes to this Policy in the future, which will be posted on this page. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of changes by email.
All questions, comments or enquiries should be directed to us at [email protected]